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FAQ

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Which kajeet phone models can I customize with a TEGO skin?
All of them!

Is a phone skin one piece?
Your kajeet flip-style phone can actually have up to four pieces. We call them “faces.” (Remember, your skin isn’t limited to just the outside front and back of the phone — you can skin the inside of your flip phone, too.) When you’re designing your skin, you decide what surfaces you want to skin. You can also design each face individually -- so you can make the outside of your phone look one way, and the inside after you flip it open a different way entirely. It's all up to you!

What makes a TEGO phone skin different?
YOU! You can your TEGO skin with any image from our library, or upload one of your own. TEGO skins are all about expressing who you are.

Is it hard to design my TEGO skin?
Not at all. Simply select your kajeet phone model, choose the face (front, back, inside) you want to design, add your images (or maybe even some text) and you’re done! Problems? Questions? We're here to help: Call us toll-free at 1-866-9-MYTEGO or e-mail us at customercenter@mytego.com. We’ll be happy to help you through the process – that’s what we’re here for!

Am I limited to using the images I see on your site?
Absolutely not. You can draw something and scan it, upload a photograph, make a collage, write your own text — if you can imagine it, you can create it on a TEGO skin.


Does using a TEGO skin affect my phone warranty?
Absolutely not. Your TEGO skin is applied on the outside of your phone with a light adhesive. It will not affect your warranty at all.

Will all of the buttons on my kajeet phone be reachable after I apply my TEGO skin?
Yes. Your TEGO skin is cut to fit your specific phone. Your phone will work great --and look way better. In some cases, your TEGO skin may "hug" the display area, giving you more space for your design, but it won’t cover the display information.

Is my TEGO skin waterproof?
Yes -- but remember that your kajeet phone isn’t, so don’t drop it in a puddle!

How easy is it to put on a skin and take it off?
Very. Your skin will arrive with easy-to-follow instructions plus a kit to help you apply it. When you’re ready to express yourself with a new skin, simply peel off the old skin, which will come off clean and leave your phone ready for your new skin. The whole process of skinning your phone should take less than five minutes -- not counting the time you take to admire your creation, of course.

Can I put one TEGO skin on top of another?
It’s best to remove your old skin first, or the new skin might not fit as well.

Is my TEGO skin reusable?
Sorry, your TEGO skin is removable but not reusable.

Does the price of my phone skin change depending on the design?
No. You can design your skin any way you like and the price won’t change. The price only changes depending on how many faces you order.

Can I give a TEGO skin as a gift?
Yes! We have gift cards available. Simply call 1-866-9-MYTEGO to order.

If I have problems with my phone skin, should I call TEGO or kajeet?
Definitely TEGO. If you ever have problems or questions, call our toll-free number 1-866-9-MYTEGO or or e-mail us at customercenter@mytego.com.

Can I return my TEGO skin if I don’t like it?
We guarantee that you will be satisfied with your TEGO skin. If there’s any reason you’re not happy, let us know and we’ll remake it or refund your money. Check out our full guarantee over here.

How fast can I get my TEGO?
We know you’re eager to get your TEGO skin. It takes about two weeks for us to turn your art into reality and ship out your skin. That doesn’t include shipping time.